We're a small, local business — every reservation matters to us, and so does your trust. Here's how cancellations work: 3+ days before your rental: Full refund, no questions asked. Within 3 days of your rental: Non-refundable, since we've already reserved and prepped your UTV specifically for you and likely turned away other bookings for that slot. Weather or unsafe trail conditions: We'll always work with you to reschedule at no extra cost — your safety comes first. Life happens — if something comes up, reach out. We're a small team and handle things case-by-case whenever we can, so don't hesitate to call or message us before assuming the worst.